Shipping and Return Policies
FOR MERCHANDISE
Shipping Policy:
- Shipping rates and methods are calculated at checkout based on products chosen.
Return Policy:
- We do not accept returns.
FOR ART
Shipping Policy:
- For now we ship to art lovers in the US only.
- Shipping is a flat fee of $19.99 via USPS First Class.
- Orders will be processed and shipped within 3 business days.
- All artwork will be professionally packaged to ensure its safe transport and delivery.
- We will provide you with a tracking number so you can monitor the progress of your shipment.
- If there is a delay in the shipment of your order, we will contact you via email or telephone.
Return Policy:
- We do not accept returns. If you have any questions about the artwork or its condition, please contact us before making a purchase. We're here to help.
- Our standard shipping minimizes damage risks, but Artwork Insurance adds extra protection, especially for valuable pieces.
- If packaging arrives visibly damaged, document it with photos and contact us promptly within the first 24 hours.
- If you have any questions or concerns regarding your order, please do not hesitate to contact The Gallery SF team at sales@thegallerysf.com.